777ch Privacy Policy

1. Introduction

This Privacy Policy explains how 777ch ("the Platform", "we", "us") collects, uses, stores and protects the personal information of players who register and use the 777ch website at 777ch.onl. It covers all services offered under the 777ch brand, including Live Casino, Casino, Slots, Fish Games, the VIP Programme and the Game Lobby.

By creating a 777ch account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described herein. This policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

We take the privacy of our players seriously. The information we collect is used to operate the platform, process PKR transactions, verify identity and keep accounts secure — not to build advertising profiles or generate revenue from data sales.

2. What We Collect

We collect only the information necessary to run the platform and provide a safe, functional experience to registered players. The categories of data we collect include:

We do not collect sensitive personal data such as religious beliefs, political opinions or biometric data. Identity documents submitted for verification (such as a copy of your CNIC) are used solely for the purpose of confirming your identity and age, and are handled with restricted internal access.

3. How We Use Your Data

Every piece of data we collect has a specific purpose. We do not use your information beyond what is described below:

• Account Management: Your name, contact number and email are used to create and maintain your 777ch account, send you important account notifications and verify your identity when you contact support.
• Processing Transactions: Payment details are required to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer and other supported channels. Transaction records are maintained for financial accountability.
• Platform Security: Device and technical data help us detect suspicious login attempts, prevent account takeovers and identify automated or fraudulent activity on the platform.
• Responsible Gaming: Account activity data — including session length, deposit frequency and bet history — is monitored to identify patterns that may indicate problem gaming behaviour. This allows us to apply responsible gaming tools proactively where needed.
• Customer Support: Support communications are retained so that agents have full context when handling ongoing queries or disputes.
• Platform Improvement: Aggregated, anonymised usage data may be used to understand how players navigate the platform and to improve game availability, page performance and user experience. This data cannot be traced back to individual accounts.
• Legal Compliance: Where required, we retain and disclose data to comply with applicable legal obligations, including anti-fraud and anti-money laundering requirements.

4. Payment Data and Financial Information

All PKR transactions on 777ch — whether via JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit card or mobile wallet — are processed over encrypted connections. 777ch does not store full card numbers, CVV codes or complete bank account credentials on its own servers. Payment processing is handled through secure third-party payment gateways that operate independently of the 777ch platform.

What we do retain includes:

• The mobile number or account name associated with a JazzCash or Easypaisa transaction, for the purpose of verifying the payment source and processing withdrawals back to the same method.
• Transaction reference numbers and amounts, to maintain an accurate PKR transaction ledger for your account.
• The date and time of each deposit and withdrawal, and the payment method used.

This financial data is retained for as long as required by our record-keeping obligations and is accessible only to authorised 777ch staff members handling payment disputes or fraud investigations.

5. Sharing Your Information

777ch does not sell, trade or transfer your personal data to outside parties for marketing or commercial gain. We may share your information only in the following limited circumstances:

• Payment Processors: Your payment details are shared with the relevant payment gateway (e.g. JazzCash, Easypaisa, Raast) to the extent necessary to complete your transaction. These providers operate under their own privacy terms.
• Identity Verification Services: Where third-party tools are used to assist in verifying a player's age or identity, the minimum required data is shared with that service provider. These providers are contractually bound to use the data solely for verification purposes.
• Fraud Prevention: Where there is reasonable suspicion of fraud, money laundering or other criminal activity, we may share relevant information with appropriate authorities or industry fraud prevention bodies.
• Legal Requirements: We will disclose personal data if required to do so by a valid legal order, court directive or applicable regulation. We will notify affected players of such requests where we are legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition or asset sale involving 777ch, player data may be transferred as part of that transaction. Affected players will be notified in advance where possible.

All third parties with whom data is shared are required to maintain appropriate security standards and are prohibited from using 777ch player data for their own independent purposes.

6. Cookies and Tracking

777ch uses cookies and similar technologies to make the platform function correctly and to understand how players use the site. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your personal information in readable form.

The types of cookies used on 777ch include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during an active visit. Without these, the platform cannot operate properly.
• Functional Cookies: Remember your preferences such as language settings and last-visited game categories. These make your experience more convenient across sessions.
• Analytics Cookies: Collect anonymised data about how pages are used — which sections are most visited, how long sessions last and where players encounter issues. This data helps us improve the platform. No individually identifiable data is collected through analytics cookies.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot access and session hijacking attempts.

777ch does not use advertising or retargeting cookies. You will not see 777ch adverts follow you around other websites as a result of cookies placed by this platform.

Managing Cookies: Most browsers allow you to view, disable or delete cookies through the browser settings menu. Disabling essential cookies will prevent the platform from functioning correctly and you will not be able to log in or play games. Disabling functional or analytics cookies will not affect core platform access.

7. Data Security

777ch takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss or disclosure.

• All data transmitted between your device and 777ch is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using one-way hashing — 777ch staff cannot see your password in plain text.
• Access to personal player data within the organisation is restricted on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations.
• Our systems are monitored for unusual activity and potential security incidents are investigated and responded to promptly.

While we take every reasonable precaution, no system connected to the internet can be guaranteed 100% secure. You also play a role in keeping your account safe — use a strong, unique password for your 777ch account and do not share your login credentials with anyone.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active Accounts: Personal and transactional data is retained throughout the life of an active 777ch account.
• Closed Accounts: Following account closure, we retain a record of account details and transaction history for a period consistent with standard financial record-keeping requirements. After this period, data is anonymised or securely deleted.
• Support Records: Communications with the 777ch support team are retained for a period sufficient to handle any follow-up queries or disputes related to the original interaction.
• Fraud and Investigation Records: Where an account was closed due to suspected fraud or a Terms violation, related records may be retained for a longer period as part of the investigation file.

When data is no longer required, it is either permanently deleted from our systems or anonymised so that it can no longer be linked to an individual player.

9. Your Rights

As a 777ch player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 777ch support team through your registered account:

10. Minors

777ch is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that the player is 18 or older, and age verification may be requested at any time.

If we discover that a registered account belongs to a person under 18 years of age, the account will be closed immediately, any balance will be forfeited and all personal data associated with the account will be deleted or anonymised in line with our data retention policy.

If you are a parent or guardian and believe that a minor has registered on 777ch using false information, please contact our support team immediately so that the account can be reviewed and closed.

11. Changes to This Policy

777ch reserves the right to update this Privacy Policy at any time. When material changes are made — changes that affect how your data is collected, used or shared — registered players will be notified via the contact details held on their account.

The updated policy will be published on this page with a revised effective date. Continued use of the platform after notification constitutes acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

Minor clarifications and formatting corrections may be made without individual notification. We recommend reviewing this page periodically to stay informed of the current policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please get in touch with the 777ch support team:

• Support Channel: Live chat available through your registered account on 777ch.onl
• Email: [email protected] (plain text only — do not send sensitive documents via email)
• Response Time: Privacy-related requests are handled within 7 business days. Identity verification may be required before personal data is disclosed or deleted.

For general queries not related to data privacy, you can also visit the FAQ page which covers common questions about accounts, payments and platform features.